(a) Draw a well labelled mouse.
(b) Outline the steps involved in performing the following tasks:
(i) opening a document
(ii) saving a new created document;
(iii) changing the desktop of a personal computer

Identify the following ICT tools

State two differences between
(a) random access memory and read only memory
(b) hard disk and pen drive;
(c) file and folder

(a) Explain the term clicking as used in the computing environment
(b) In a typical application window, list two command buttons that are found on the control menu
(c) What is a screen tip?
(d) Describe a computer mouse pad

State the use of the following email terminologies
(a) Carbon Copy
(b) Blind Carbon Copy;
(d) Subject;